If you look at the absence of relationships in your life, people who you can confide in, the mortality rate is as great as two packs of cigarettes a day. Studies show that having positive relationships in your life matters more than cholesterol in your 50s, for example. How do our relationships-help or hinder-our well-being?Įverything I do is focused on the role of the relationships and how they affect people’s well-being. What is it about the relationships around us that are hurting our well-being? I wondered, if all these organizations are trying to think about avoiding burnout, and yet it’s still happening at such a big rate, then what is it about the relationships around us that are hurting our well-being? What are the more successful people doing to rise out of that and invest in connections that are generating different aspects of well-being? I started to discover that people were really struggling. And what I could see was that, incrementally, all the changes we’ve been making have really started to drown people in collaboration. I had been studying what I call more successful people, people who are considered to be high performers in their organizations across more than 300 of the world’s best organizations. An edited version of the conversation follows. In his new book, The Microstress Effect: How Little Things Pile Up and Create Big Problems-And What to Do about It (Harvard Business Review Press, Spring 2023), cowritten by Karen Dillon, Cross explores the power of cultivating resilience and relationships to minimize “microstress” and maximize well-being. Madden Professor of Global Leadership at Babson College and the cofounder and director of the Connected Commons consortium. In this edition of Author Talks, McKinsey Global Publishing’s Lucia Rahilly chats with Rob Cross, the Edward A.
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